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Adecco Permanent Placement
 
Apresentação Empresa: A Adecco Permanent Placement dedica-se ao recrutamento e seleção de profissionais para contratação direta pelos seus clientes. Trabalhamos com empresas dos mais diversos setores e procuramos candidatos para todo o tipo de funções e níveis de qualificação. Através da especialização de Finance & Office, direcionada para perfis financeiros e de office transversal, seleciona para integração direta em empresa líder no seu sector de mercado:


Claims Management Specialist (M/F) Medium French

Descrição da oferta:
  • Funções
    Responsabilities:

    - Execution of operational O2C activities Claims and Deductions;
    - Ensure Total Service Quality levels to the Stakeholders, adhering to E2E standardization;
    - Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
    - Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
    - Analyze and check KPIs on quality of services provided and present during DORs;
    - Participate in KPIs trends (SLAs), root cause analysis of mistakes/ errors and problem solving.
  • Nº de vagas
    2
  • Oferece-se
    Offer:

    - Direct contract with our client;
    - Opportunity to work in a reference company in its sector;
    - Salary conditions compatible with professional experience;
    - Dynamic and versatile work environment;
    - Initial and continuous training.

    Location: Linda-a-Velha, Oeiras.

    To apply, please submit your resume in English to the following email: recruitment.perm@adecco.com .
Local de Trabalho:
  • País
    Portugal
  • Distrito
    Lisboa
Requisitos:
  • Requirements:

    - Degree in Accounting, Finance and Economics or similar (preferentially);
    - Proficiency in English and an intermediate level of French;
    - Basic French Knowledge;
    - 1-3 years of experience in Claims and Deductions;
    - Previous Customer Service or O2C experience is an advantage;
    - Prior working in SSC environment an advantage;
    - Strong computer skills, including Microsoft Office applications (Word; PowerPoint; Excel) and SAP (is a plus);
    - Strong problem solving and analytical skills;
    - Strong customer focused attitude;
    - Able to propose and implement improvements in procedures.
Delegação:
  • Permanent Placement GC
27 pessoas inscritas na oferta
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